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| Contains a summary and multiple-choice questions to ensure comprehension and reinforce learning, scenarios and discussion questions are also included. |
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Synopsis
Helping future recruits and law enforcement personnel develop and sharpen the verbal skills that are now so necessary to modern police work, this useful, hands-on text focuses on the challenges faced by today's community police officers with scenarios and discussion questions. Offering clear, concise, up-to-date instruction—always practical and often lifesaving—in a wide range of communication skills such as conflict resolution, assertiveness, use of authority, and interviewing, it stresses the critical need for constant and astute professional communication in the field, and shows how to protect public safety while showing sensitivity to victims and citizens with special needs.
Communication skills save lives. Police Talk was written to help both recruits and experienced officers develop and sharpen the verbal skills so important to modern police work.
As law enforcement becomes more complex and sophisticated, communication is more important than ever before. Police officers need expertise in conflict resolution, assertiveness, use of authority, interviewing, and a host of other skills. Today's emphasis on community policing challenges officers to protect public safety while showing sensitivity to victims and citizens with special needs. Domestic violence, another area receiving intense attention, requires a high degree of communication proficiency.
Police Talk offers concise, up-to-date instruction for recruits and officers facing these challenges. Each chapter contains a summary and multiple-choice questions (with answers at the back of the book) to ensure comprehension and reinforce learning. Scenarios and discussion questions bring the realities of modern police work right into the classroom. Every officer, from the newest recruit to the most experienced veteran, can benefit from the information—always practical and often lifesaving—provided in this workbook.
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