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Diagram Questions
You are given a diagram. Then each question or incomplete statement is followed by several suggested answers or completions. You will have to select he one that best answers the question or completes the statement. There are numerous diagram tests throughout the book that deal with memory, visual recall, and logic concerning the Dispatcher profession. Many diagrams deal with street names, traffic flow, and street direction exercises.

Inclusive Questions
There are inclusive dispatcher exam questions, you have to relate the information given in a paragraph and answer them in accordance with the information given.

Passage Questions
A Police Communications Technician scenario followed by a series of questions that deal with that scenario. There are many questions throughout the book that has a scenario passage that deals with some type of Police Communications Technician scenario followed by a series of questions.

Grammar and Vocabulary Questions
These questions consist of sentences which may be correct or they may contain errors in spelling, grammar, or punctuation. You have to choose if the sentence is correct, or has any errors in spelling or punctuation.

Best Answer Questions
There are many Police Communications Technicians and Dispatcher exam scenarios with incomplete statements followed by several suggested answers or completions. You have to pick the BEST answer that completes the statement. All incomplete statements are Police Communications Technicians and Dispatcher related.

Situational Judgment Questions
These questions test your judgment in situations that a dispatcher might meet on the job. You read the questions or statements. Each question or statement is followed by four choices. For each question, you have to choose the one best answer.

Incomplete Problem Questions
Each question or incomplete statement if followed by several suggested answers or completions. You have to select the one that Best answers the question or completes the statement.

Group and Address Sequence Questions
Series of Exercises that contain addresses and you are given a series of questions that test you ability to find errors and to apply your logic to the exam questions.

Typing and Printing Exercises
These questions test how good you are at catching mistakes in typing or printing, You decide if there is a mistake in the name or address or both. This is a vital skill to be successful in the Dispatcher profession.

Special Section On Police Communications & Teletype Operations:
Contents
I. Communications
A. Radio in Automobile
B. Police Radio Messages
C. Tampering with Private Communications
D. Failing to Report Criminal Telephone or Telegraph Communications
E. Unlawfully Obtaining Communications Information
F. Tampering With Letters, Mail, etc.

II. Offenses In Use Of Communications Media
A. Party Lines
B. Annoying or Alarming Communications
C. Jamming, Other Non Legitimate, Phone Calls
D. Theft of Services (Telephone, Telegraph)

III. Investigations

IV. Police Radio Communications
A. General Requirements for Proper Transmissions
-Ten Signal Code
-Word Code
B. Headquarters Transmissions
C. Field Transmissions
D. Listeners
E. Authority
F. Radio Logs

V. Police Teletype Networks
A. Description of “Cops”
B. Computer Control
C. Operating Rules And Procedures
D. Teletype Messages Required by Law
E. Persons Wanted
F. Warrant and Extradition
G. Retention of Teletype Message Copied
H. Cases Involving Property
I. Stolen Cars
J. Emergency Messages
K. Criminal Record Requests
L. Firearms Records
M. Definitions
N. Authorized Abbreviations

VI. Preparing Teletype Messages
A. Message Form
B. Message Example
C. File 1 and File 16 Messages
D. Punctuation
E. Numbers in Messages
F. Added Information, Correction, Reply, Cancellation
G. Code Signals
H. Fifth Line, Other than Original Messages
I. Body of Message
J. Authority for Messages
K. File Classification Chart
L. Data Available on Persons or Property
M. Comparison of NCIC, NYIIS, COPS Data
N. Entering Data and Making Inquiries
O. Message Record Sheet
P. Cancellations and Corrections

More Features
Plus..a section what candidate should know to pass the examination, why civil service examinations are given, how civil service examinations are developed, the nature of the written examination, the different kinds of tests, before the test, the day of the test, examination techniques, objective type questions, essay type questions, after the test, how to pass the interview test, who conducts the interviews, what to do before the interview, what to do on the day of the interview, what happens when you go into the interview, how to put your best foot forward, and more.
This book has been written and designed with a single purpose in mind – to help you prepare for, and to pass, your examination. The book carries out, in it’s instructional patterns and techniques, the soundest and most progressive educational principles and practices. Above all, this book directly confronts the real examination by presenting, as the core, hundreds of questions (and answers). Thus, the applicant takes an actual examination as he learns to cope with the numerous valid authentic questions and problems. Then, attending the highest objective in self learning, you rate and diagnostically evaluate yourself by marking your answers directly in the margin of the page and compares these with the correct answers given at the end of each section.